The Declarer (Floyd McWilliams' Blog)

Sunday, September 25, 2011

Suppose there was a business that was just plain awful. Its product is overpriced. The company often fail to deliver as promised -- and customers are never reimbursed for shoddy work.

I've described the greasy spoon restaurant, almost every airline, the cable company. Now these enterprises are many shades of awful, but at least they don't have bizarrely inflated opinions of themselves. I mean, what would happen if you were waiting for your cable guy from 8 to noon and after knocking on your door at 12:45 he launched into a speech:

You bought a big screen TV -- good for you! But I want to be clear.

You watched your Sunday football games on the cable the rest of us paid for.

You watched actors the rest of us paid to train.

Now look, you bought a TV and watching it turned into terrific fun--God bless.

But part of the underlying social contract is you take a hunk of change and pay forward for the next viewer who comes along.

I think it's safe to say if late cable guy tried that too many times, he'd be missing a few teeth.

But if you're a Harvard professor-cum-bailout-supervisor and you lecture people for not being grateful that the government takes half their money and provides a service that even an airline would be ashamed of -- hey, you're a star!

(What I find most grating about Warren's snide remarks is this:

"You built a factory out there? Good for you"

as if any random Joe Schmoe could create a successful manufacturing company. The failure of White House green technology poster child Solyndra shows that it's not so easy, is it?)




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